REVOLUTION! HOW A GC UNIFIED PROCESSES AND ROLLED OUT A BESPOKE IT SYSTEM
Suffering from insomnia? Reading this interview with me about legal IT systems and virtual team building is bound to get you off to sleep before you know it. REVOLUTION! HOW A GC UNIFIED PROCESSES AND ROLLED OUT A BESPOKE IT SYSTEM
GC: When you joined HBO Europe in 2011, you undertook a review of the company’s legal systems. Could you tell us a little bit about that process?
Gordon Finlayson (GF): I’ve been with the business now for three years, and I came in at a point when it had changed quite significantly in terms of its management and ownership structure. It had previously been a joint venture between Disney, Sony and HBO, and HBO bought out the business shortly before I arrived. As part of that change, our CEO, Linda Jensen, brought on board a number of new members of senior management.
When I joined, I undertook a review of our internal processes and identified that as a department we could deliver legal services in a more efficient and cost-effective manner that would enable our colleagues across the business to more effectively concentrate on their core responsibilities.
I went about restructuring the department in two phases. The first was about team structure and internal resources, and the second phase was concerned with utilising technology to deliver quality legal services efficiently and transparently across our business.